View licences

View the licences assigned to your organization or department in GBG GO to check available features and seat counts.

In GBG GO, users with account management access can view the licences that have been assigned to their organization. These licences determine the available features and number of seats for the GBG GO platform.

All licences are assigned by the GBG internal team based on the customer’s contract. If you have questions about available licences, contact your GBG account representative.

View licences

This option shows a list of all licences assigned to your organization or department.

1. In GBG GO, click Account management. The Account management portal opens in a new tab. Log in using your GBG GO credentials.
2. Click Licences. A list of licences assigned to your organization or department is displayed.

Roles can be assigned to each created department. To learn more, refer to Departments.

View licence details

This option displays details about a licence assigned to your organization.

1. In GBG GO, click Account management. The Account management portal opens in a new tab.
2. Click Licences. A list of licences assigned to your organization is displayed.
3. Click the licence for which you wish to view details. The following fields are displayed:
   • Restrict seats - Whether licence seats are restricted or not
   • Billing ID - Licence billing ID
   • Used Seats - Number of licence seats currently in use.
   • Name of the role associated with the licence. For example, Customer Administrator.

Remove department licences

To assign or remove licences for a department:

1. In GBG GO, click Account management. The Account management portal opens in a new tab.
2. Click Departments.
3. Click the name of the department you want to manage.
4. Click the Licences tab.
5. Click the horizontal three-dot icon next to a licence.
6. Click Remove.
7. On the confirmation prompt, click Remove.