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Departments help group users and manage access to resources using licences. Every account includes a Default department, and admin users can create additional departments as needed to organise users and control access across teams.

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Create a department

To create a new department, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click Add.
  5. In the Name field, enter a name for the department. This field is required.
  6. (Optional) In the Description field, enter a description to help users understand the purpose of the department.
  7. Click Add. The department is created and its details page is displayed.
After creating a department, you can assign licences, use cases, roles, and users to it using the tabs next to the department details page.

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Edit department details

You can edit department details after it has been created. To edit department details, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click the name of the department you want to edit.
  5. On the Details tab, update the Name or Description fields as needed.
  6. Click Save.

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Remove a department

To remove a department, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click the horizontal three-dot icon next to a department.
  5. Click Remove.
  6. On the confirmation prompt, click Remove.