Digital Identity

Retrieve available identity providers.

List mode (default): with no inputs supplied, returns the full list of providers licensed for this account. The ‘licensed’ configuration filter applies to this mode only.

Recommend mode: when any of the optional inputs (country, state, phone) is supplied, returns a ranked recommendation instead — recommended providers first, then the remainder, with per-tier counts in result.note.providerTiers ({recommended, remainder}). Results are scoped by the verification profile rather than the ‘licensed’ filter. The end user’s session IP, when available, enriches the recommendation but never triggers it.

Inputs are read from the subject context (API payload or upstream modules) — the variant renders no end-user input form. The phone signal must be E.164 format (leading +); national-format numbers are ignored.

Credentials: the Verification Profile Id field is enforced at runtime only in recommend mode (when country/state/phone inputs are present) — update stored credentials before enabling recommendation inputs. The credential form’s required marking is a Designer-time aid; journeys created via the API rely on the runtime guard.

Output: the provider list is written to result.note.providers; downstream modules read it via context.process.flow.DigitalId_ProviderSelector.result.note.providers.

This page documents the Digital Identity module, including its variants, capabilities, and the result values it returns.

Digital Identity: Digital ID Launch Session

Capabilities

The module returns the following capabilities.

Status

Indicates the current state of the session generation process

Code	Label	Description
complete	complete	Session was generated successfully
error	error	An error occurred during session generation
pending	pending	Session generation is in progres
timeout	timeout	Session generation took too long and timed out

Default outcomes

The module is pre-configured with the following default outcomes, which can be used in evaluation and routing logic within the journey designer.

Outcome	Condition	Description
Session Failed	default, when no conditions matched	The session did not complete successfully.
Session Launched	Status isAnyOf complete	The session was launched successfully.
ERROR	Default (no conditions matched)	An unexpected error occurred during processing.

Input payload

The following is a sample payload used to submit data to the Digital ID Launch Session module for processing.

Digital Identity: Digital Identity Results

Retrieve the results of the digital identity verification upon completion

Capabilities

The module returns the following capabilities.

Status

Indicates the current state of the digital ID verification process

Code	Label	Description
Successful	Successful	Session has been completed successfully
Canceled	Canceled	Session has been canceled
UserAbandoned	UserAbandoned	User abandoned the session
UserTimedOut	UserTimedOut	User took too long to complete the verification
Expired	Expired	Session has expired
InvalidImage	InvalidImage	Image(s) provided for this verification were either too low-quality, not of the correct type, or otherwise unable to be processed
Inauthentic	Inauthentic	Identity data/images provided are suspected to be inauthentic, fraudulent, or forged
UnsupportedDocument	UnsupportedDocument	Document provided is either of an unsupported type, or from an unsupported country
AssuranceLevelNotMet	AssuranceLevelNotMet	User’s identity does not meet the required assurance level for this verification
Other	Other	Session was not completed successfully

Default outcomes

The module is pre-configured with the following default outcomes, which can be used in evaluation and routing logic within the journey designer.

Outcome	Condition	Description
Not Verified	Status isAnyOf Canceled,UserAbandoned,UserTimedOut,Expired,InvalidImage,Inauthentic,UnsupportedDocument,AssuranceLevelNotMet,Other	The subject could not be verified.
Verified	Status isAnyOf Successful	The subject was successfully verified.
Error	default, when no conditions matched	An error prevented the module from returning a result.

Input payload

The following is a sample payload used to submit data to the Digital Identity Results module for processing.

Digital ID Launch Session

Capabilities

Status

Indicates the current state of the session generation process

Value	Description
complete	Session was generated successfully
error	An error occurred during session generation
pending	Session generation is in progres
timeout	Session generation took too long and timed out

Digital Identity Results

Capabilities

Status

Indicates the current state of the digital ID verification process

Value	Description
Successful	Session has been completed successfully
Canceled	Session has been canceled
UserAbandoned	User abandoned the session
UserTimedOut	User took too long to complete the verification
Expired	Session has expired
InvalidImage	Image(s) provided for this verification were either too low-quality, not of the correct type, or otherwise unable to be processed
Inauthentic	Identity data/images provided are suspected to be inauthentic, fraudulent, or forged
UnsupportedDocument	Document provided is either of an unsupported type, or from an unsupported country
AssuranceLevelNotMet	User’s identity does not meet the required assurance level for this verification
Other	Session was not completed successfully
PollingExhausted	Results were still pending when the polling attempt limit was reached; the user did not complete the verification within the polling window
TimedOut	Results were still pending when the step’s configured timeout (iSO8602TimeoutDuration) elapsed, before the polling attempt limit was reached

Digital ID Provider Selector

Capabilities

Status

Indicates whether the provider list was successfully retrieved from Trinsic

Value	Description
SUCCESS	Provider list retrieved successfully
ERROR	API call failed or an unexpected error occurred
TIMEOUT	Request to Trinsic timed out before a response was received

Input payload

The following is a sample payload used to submit data to the Digital ID Provider Selector module for processing.

JSON

{
  "context": {
    "config": {
      "iSO8602TimeoutDuration": "PT30S",
      "licensed": true
    },
    "subject": {}
  }
}

Sample response

The following is a sample response returned by the module.

JSON

{
  "response": {
    "advice": {
      "status": "SUCCESS"
    },
    "outcome": "Providers Retrieved"
  }
}