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Documentation Index

Fetch the complete documentation index at: https://docs.go.gbgplc.com/llms.txt

Use this file to discover all available pages before exploring further.

Departments help group users and manage access to resources using licences. Every account includes a Default department, and admin users can create additional departments as needed to organise users and control access across teams.

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Create a department

To create a new department, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click Add.
  5. In the Name field, enter a name for the department. This field is required.
  6. (Optional) In the Description field, enter a description to help users understand the purpose of the department.
  7. Click Add. The department is created and its details page is displayed.
After creating a department, you can assign licences, use cases, roles, and users to it using the tabs next to the department details page.

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Add user to a department

To add a user to a department:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click the name of the department to which you want to add a user.
  5. Click Users.
  6. Click Add.
  7. Enter the following details for the user you want to add:
    • First name: User’s first name.
    • Last name: User’s last name.
    • Email: The email the user will use to log in to GBG GO.
  8. Click Save. The user is added to the department with no roles assigned. For more information about user roles, refer to Manage user roles.

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Edit department details

You can edit department details after it has been created. To edit department details, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click the name of the department you want to edit.
  5. On the Details tab, update the Name or Description fields as needed.
  6. Click Save.

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Remove a department

To remove a department, follow the steps below:
  1. In GBG GO, click Account management. The Account management portal opens in a new tab.
  2. Log in to the Account management portal using your GBG GO credentials.
  3. Click Departments.
  4. Click the horizontal three-dot icon next to a department.
  5. Click Remove.
  6. On the confirmation prompt, click Remove.