> ## Documentation Index
> Fetch the complete documentation index at: https://docs.go.gbgplc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export customer session

> Export customer verification session data as a PDF from the GBG GO Investigation portal for compliance reporting and record-keeping.

export const VersionWarningBanner = () => {
  const [latestUrl, setLatestUrl] = useState(null);
  useEffect(() => {
    if (typeof window === "undefined") return;
    const {pathname, hash, search} = window.location;
    if (!pathname.includes("/go-v1/")) return;
    setLatestUrl(`${pathname.replace("/go-v1/", "/go-v2/")}${search}${hash}`);
  }, []);
  if (!latestUrl) return null;
  return <div className="not-prose my-6 rounded-xl border border-amber-500/30 bg-amber-500/10 px-4 py-3 text-sm text-gray-800 dark:text-gray-100">
      ⚠️ You are viewing the <strong>GBG GO v1</strong> documentation.
      <a href={latestUrl} className="ml-2 font-medium underline text-amber-700 dark:text-amber-400 hover:text-amber-800 dark:hover:text-amber-300">
        View the latest version (v2) →
      </a>
    </div>;
};

<VersionWarningBanner />

The GBG GO Investigation portal allows you to export detailed customer session information as a PDF. This is great for record-keeping, compliance reporting, or sharing with stakeholders outside the GBG GO platform.

The exported PDF includes comprehensive session data from all tabs, including:

* Processing modules
* User data
* Documents
* Biometrics
* Checks
* Audit logs

<Tip>
  You can also track PDF exports in the Audit Log tab, where each download is recorded with a timestamp and user details.
</Tip>

## Export a session to PDF

To export a customer session:

1. Log in to your GBG GO account.
2. Click **Investigation**. The investigation portal opens.
3. Click the **Session ID** of the session that you want to export. The session details page opens.
4. Click **Export** in the top-right corner of the page. The **Export session** dialog appears.

<Frame>
  <img src="https://mintcdn.com/gbg-loqate/wtQrQDGWEOTCei9M/images/export-session.png?fit=max&auto=format&n=wtQrQDGWEOTCei9M&q=85&s=8cd851cb749cc4f93e1574c0e840c49e" alt="Export Session Pn" width="936" height="352" data-path="images/export-session.png" />
</Frame>

5. Click **Export to PDF**. The PDF file downloads to your device automatically.