> ## Documentation Index
> Fetch the complete documentation index at: https://docs.go.gbgplc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View error insights

> Track and analyze errors occurring during customer journeys in GBG GO including error counts, rates, and affected sessions.

export const VersionWarningBanner = () => {
  const [latestUrl, setLatestUrl] = useState(null);
  useEffect(() => {
    if (typeof window === "undefined") return;
    const {pathname, hash, search} = window.location;
    if (!pathname.includes("/go-v1/")) return;
    setLatestUrl(`${pathname.replace("/go-v1/", "/go-v2/")}${search}${hash}`);
  }, []);
  if (!latestUrl) return null;
  return <div className="not-prose my-6 rounded-xl border border-amber-500/30 bg-amber-500/10 px-4 py-3 text-sm text-gray-800 dark:text-gray-100">
      ⚠️ You are viewing the <strong>GBG GO v1</strong> documentation.
      <a href={latestUrl} className="ml-2 font-medium underline text-amber-700 dark:text-amber-400 hover:text-amber-800 dark:hover:text-amber-300">
        View the latest version (v2) →
      </a>
    </div>;
};

<VersionWarningBanner />

The *Error Insights* tab provides an analysis of errors occurring within a customer's journey. It helps you identify, track, and resolve technical issues, system failures, and processing errors that impact verification performance and user experience.

## Key metrics

The top section displays three main error tracking indicators:

* **Journey sessions with errors**: Shows the total number of journeys that encountered one or more errors during execution.
* **Error count**: Displays the total number of individual errors recorded across all journey sessions.
* **Journey error rate**: Presents the percentage of journey sessions that experienced errors.

## Errors encountered during journey session

This detailed table provides comprehensive error tracking organised by specific error occurrences and their context.

<Frame>
  <img src="https://mintcdn.com/gbg-loqate/wtQrQDGWEOTCei9M/images/analytics-go-16.png?fit=max&auto=format&n=wtQrQDGWEOTCei9M&q=85&s=864fe93e778d64cacbbad1b2490ff926" alt="Analytics Go 16 Pn" width="1378" height="409" data-path="images/analytics-go-16.png" />
</Frame>

* **Journey name**: Identifies which journey workflow generated the error
* **Date**: Shows when the error occurred
* **Journey error stage**: Indicates whether errors occurred during journey or module execution
* **Variant name**: Specifies which module variant was executed when the error occurred
* **Error**: Provides the specific error message in JSON format
* **Error count**: Shows how many times this specific error occurred

## Errors by journey stage

This is a pie chart that provides a visual breakdown of where errors occur within the verification process.

## Monthly errors by journey stage

This is a bar chart displaying error trends across different time periods, organised by error stage.

## Ranked variant error occurrences

This is a horizontal bar chart that displays error frequency analysis for different module variants. This ranking helps you identify which module variants generate the most errors.

## Variant errors by journey name

This table provides journey-specific error analysis with filtering capabilities. The interface includes a variant selection list:

<Frame>
  <img src="https://mintcdn.com/gbg-loqate/wtQrQDGWEOTCei9M/images/analytics-go-17.png?fit=max&auto=format&n=wtQrQDGWEOTCei9M&q=85&s=8c7863627fc5592df7af92c4e088a5fc" alt="Analytics Go 17 Pn" width="253" height="356" data-path="images/analytics-go-17.png" />
</Frame>

Choose a module or variant name to view the analysis and see how many errors occurred in a variant. You can also select one or more variants to view total error counts displayed by journey name. This helps you identify which journeys have higher error rates for specific variants.